Brazilian platform · Support in your language · Fast setup

Your intelligent customer service,
all in one place.

WhatsApp, Instagram, Messenger, Telegram, Gmail and your own email in a single inbox. AI replies instantly, qualifies the lead and routes it to the right person. Your team gains speed, context and more closed deals.

verified Assisted onboarding · Dedicated support · Set up by our team
Available now for iPhone and Android

Live demo

See the AI serving your business — before you create an account

Describe your business in one sentence and, if you like, one service with its price and your opening hours. Then pretend to be your own customer and send a message — Chatty simulates, on the spot, how the AI would really reply. No sign-up.

Try the demo

The demo AI only uses what you told it: a price or time you didn't give, it won't make up. It runs on the same engine that really serves customers over WhatsApp and email.

In practice

What it looks like in your business

Illustrative AI-generated scenes of three kinds of business. These are not real customers.

Fashion store Illustrative example

The AI answers product questions on WhatsApp and creates the deal in the CRM.

Clinic Illustrative example

The agent offers the open slots and books the appointment straight into the calendar.

Agency Illustrative example

Several accounts in one panel, with queues and SLA per team.

From hello to closed

One conversation. Three moments. Zero friction.

  1. 1

    The customer reaches out

    WhatsApp, Instagram, Messenger, Telegram or email — everything lands in the same inbox, with full context.

  2. 2

    AI replies and qualifies

    Answers in seconds, 24/7. The agent reads the intent, checks the catalog and creates the deal in the CRM.

  3. 3

    Your team closes

    The conversation goes to whoever is available on your team, with the full history and the contact's intent signal. Scheduling and follow-up without leaving the chat.

7 channels in one inbox
5 languages for the AI agent
24/7 AI always on
Apps on the App Store and Google Play

The problem

Is your team selling less than it could?

chat_error

Missed messages

Customers reach out on WhatsApp, Instagram and email — and your team scrambles across three different screens. Someone always slips through the cracks.

schedule

Slow replies

While you switch tabs, the customer already talked to a competitor. On WhatsApp, waiting is measured in minutes — whoever is slow loses the sale.

person_off

Zero control

Who replied? When? Was it resolved? Without a single inbox there's no visibility, no SLA, no data to improve on. You're leading in the dark.

If this sounds familiar, the problem isn't lack of effort — it's lack of context, speed and process. Centralizing your conversations puts commercial control back in your hands.

Who ChatSense is for

Built for teams that need to serve well and sell more

local_hospital Healthcare Clinics, hospitals, private practices
store E-commerce Online stores, marketplaces
apartment Real estate Agents, developers
restaurant Food & dining Restaurants, delivery, franchises
school Education Schools, courses, EdTech
support_agent SaaS & Tech Startups, help desks, support

The solution

Omnichannel, AI, CRM and automations on one platform

Everything your team needs to reply fast, run predictably and convert more.

WhatsApp Flows

Native forms inside the conversation: customers fill them in without leaving WhatsApp, and the answers become contact data and a deal in your CRM.

Meta Ads → conversation

Click-to-WhatsApp ads land straight in the inbox with tracked attribution. Campaigns become conversations, conversations become sales.

CRM with an intent signal

With every message, the contact earns engagement points and an intent signal, shown on their profile: your team knows who's hot.

Specialized agents

Sales, support, billing and scheduling — AI agents with dedicated roles that hand off to each other and to humans.

Multi-account & Queue 2.0

Multiple accounts per channel, auto-distributed queues, supervisor role and per-team SLA. Big operations without the mess.

Native iOS & Android apps

On the App Store and Google Play today: full inbox and media sending, with instant new-message alerts on iPhone — support in your pocket.

Campaign Studio

Ready-to-publish creatives, generated by AI

Describe what you want to promote — the AI writes the copy, generates the art and builds the post. You review and publish.

Your brand Generated by the Studio · ready to publish

Your new collection is here. Tap to see this week's looks before they're gone — reply in minutes on WhatsApp.

View collection Chat on WhatsApp

Copywriter in your tone

The AI learns your brand's voice and writes the copy for the post, the ad and the broadcast message — ready to review and publish, not to rewrite from scratch.

Art generated on the spot

No stock photos, no waiting on design: the AI creates the post's art in your business's style, in seconds, right inside the Campaign Studio.

Scheduling

Scheduling that confirms, reminds and brings customers back

From the first "hi" to the follow-up booked, without anyone on your team having to remember to remind.

  1. 1

    Books inside the chat

    The AI checks your real calendar and offers open slots with a single tap. Customers can also book on your public page.

  2. 2

    Confirms and reminds

    A confirmation 24 hours before and a reminder 4 hours before, even for those who already confirmed. Nothing goes out overnight.

  3. 3

    Frees the slot in time

    If the service calls for it, bookings with no reply are released in time, and the slot goes to whoever is waiting or needs to come back.

  4. 4

    Prescribes the follow-up

    At the end of the visit, the return window is set per patient. The invitation arrives at the right time, already with open slots.

  5. 5

    Brings them back

    Multi-session treatments move on by themselves, and the panel shows who to call this week.

  • On every plan
  • Timing adjustable per service
  • Through your business’s official WhatsApp

Multi-account & roles

Multiple numbers, one dashboard — with the right role for each person

Connect as many numbers and channels as you need in a single inbox. The supervisor sees every queue at once; each agent sees only their own.

  • Multiple WhatsApp numbers and channels in a single inbox
  • Supervisor role: follows every queue and team live
  • Each agent only sees their own account/queue — no clutter

Connect where your customers already are

WhatsApp
Instagram
Messenger
Telegram
Email
Gmail
Website chat

Where we are

A new platform, in its growth phase

We'd rather be upfront: we don't have a large customer base to show off here just yet. What we do have is a complete platform, testable in the demo above, with hands-on onboarding by our team from start to finish.

Features

Everything ChatSense does, and the plan it starts on

No badge means it's included from Starter and in every plan above it.

  • Growth
  • Scale
  • Optional app

Support inbox

  • Official WhatsApp, Instagram, Messenger, Telegram, email and website chat in one inbox
  • History per contact and hand-offs between agents
  • Quick replies filled with contact details
  • Apps for iPhone and Android
  • WhatsApp Flows: native forms inside the conversation
  • Multiple accounts per channel, with queues and supervisors Growth

AI agent

  • Ready-made templates, like a clinic receptionist
  • Answers from your knowledge base, in 5 languages
  • Books, reschedules, cancels and registers in the chat
  • Hands off to your team with the full context
  • Specialized agents and image and document reading Growth
  • An agent that reaches out to leads on its own Scale

Scheduling

  • Real availability per professional and service
  • Public page so clients can book on their own
  • WhatsApp confirmations and reminders, per service
  • Waitlist and recorded consent
  • Two-way Google Calendar sync Optional app
  • Pix deposit at booking Growth

Follow-ups

  • Follow-up prescribed per patient, with a window of days
  • Invites with open slots as buttons
  • Multi-session treatments, "session 2 of 4"
  • Cancellations filled automatically
  • Win back inactive clients Optional app

CRM

  • Deal pipeline and Today's desk
  • Promises become reminders for your team
  • Recovery of stalled deals Growth
  • Sales forecast and companies Growth

Management

  • Satisfaction survey, score or NPS
  • Event-driven automations
  • Reports on volume, response time and satisfaction
  • WhatsApp cost dashboard
  • A copilot that answers with your real operating numbers
  • SLA, per-agent performance and export Growth

Sales and campaigns

  • Click-to-WhatsApp ads with tracked origin
  • Which ads turned into conversations, deals and revenue
  • Bulk campaigns and creative Studio
  • Pix Automático for recurring billing Growth
  • White-label with your brand Scale

Security

  • Only Meta's official API, no QR code
  • Two-step verification to sign in
  • Each company's data kept isolated
  • Custom roles and API access Scale

Pricing

Clear plans to grow without surprises in your operation

Starter+

Your first real AI, answering and qualifying for you.

For freelancers and small businesses starting out with AI support.

US$ 73 .90 /mo
Get started Questions? Chat on WhatsApp
  • 5 staff calendars
  • 1 AI agents
  • 2 channels
  • 1 store or ERP integrations
  • 3,000 contacts
  • 1,000 conversations/mo
  • 1 locations
  • 5 GB storage
  • An AI agent that understands the customer, replies and routes on its own
  • Unified inbox: every conversation in one place
  • A knowledge base that teaches the AI to talk about your business
  • Automations and bot flows so no lead slips away
  • Satisfaction survey (CSAT) to learn what customers thought
  • Basic reports to track what is working

90-day setup guarantee + 7-day right of withdrawal (CDC) · 20% off on the annual plan

Scale

Proactive AI that gets ahead and cares for the customer from first contact to after-sales.

For mid- and high-volume operations that can't leave money on the table.

US$ 369 .90 /mo
Get started Questions? Chat on WhatsApp
  • 50 staff calendars
  • 3 AI agents
  • 15 channels
  • 3 store or ERP integrations
  • 100,000 contacts
  • 20,000 conversations/mo
  • 5 locations
  • 20 GB storage
  • A proactive agent that starts the conversation instead of just waiting
  • A/B tests to find out which approach sells more
  • An after-sales agent that builds loyalty and brings customers back
  • Several specialized agents working in parallel
  • The AI also understands video sent by the customer
  • Priority support so your operation never stops

When you upgrade to this plan: Goes up to 3 AI agents and turns on the proactive agent, A/B testing and after-sales — the operation starts hunting sales, not just answering.

90-day setup guarantee + 7-day right of withdrawal (CDC) · 20% off on the annual plan

Enterprise

AI support with no ceilings, tailored to run at large scale.

For large operations and partners that need everything tailored.

US$ 919 .90 /mo
Get started Questions? Chat on WhatsApp
  • ∞ staff calendars
  • 5 AI agents
  • ∞ channels
  • 10 store or ERP integrations
  • ∞ contacts
  • 50,000 conversations/mo
  • ∞ locations
  • 40 GB storage
  • Unlimited contacts and channels to grow without hitting quotas
  • Five AI agents to cover the whole customer journey
  • Dedicated support from a team that knows your operation
  • Contractual SLA guarantee so you can sleep easy
  • Custom contracts that fit your reality
  • White-label to take the platform under your own brand

When you upgrade to this plan: Removes contact and channel limits, goes up to 5 AI agents and adds dedicated support, guaranteed SLA and white-label.

90-day setup guarantee + 7-day right of withdrawal (CDC) · 20% off on the annual plan

Full comparison

All plans, side by side

Starter+Most popular Growth Scale Enterprise
PriceUS$ 73.90 /moUS$ 184.90 /moUS$ 369.90 /moUS$ 919.90 /mo
AI agents1235
Connected channels2515∞
CRM (pipeline and deals)
Scheduling with confirmations, reminders and follow-ups
Staff calendars51550∞
Automations
Advanced reports (SLA, per agent, export)
Advanced CRM
Campaigns + Creative Studio
Multi-account (multiple numbers/roles)
Automatic Pix (recurring billing)
White label
Get startedGet startedGet startedGet started

Setup is done by our team and charged only once, at the amount shown for each plan.

Trade scattered conversations for an operation that replies, organizes and sells.

Our team sets everything up for you. Request access and start operating today — with speed and control.

FAQ

Frequently asked questions