AI Chatbot for Customer Service and Sales | ChatSense
Generative AI · Official Meta API · Trained on your data

Your support team works 8 hours a day.
Your customers need you 24/7.

While your team sleeps, customers keep messaging, questions pile up, and sales slip away. Until now.

ChatSense uses generative AI trained on your data to handle support and sales on WhatsApp, Instagram, and Messenger — all through the official Meta-approved API, with zero risk to your number. When things get complex, it hands off to a human with full context.

verified Official Meta-approved API · Assisted setup · No ban risk

Does this sound familiar?

schedule

Support only during business hours

60% of messages arrive after hours. Without a quick reply, the customer goes to a competitor.

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Overwhelmed team

Your team spends 80% of its time answering the same questions — time that should go to selling.

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Dumb, frustrating bots

Rule-based chatbots annoy customers. They can't handle variation and just create more tickets.

How ChatSense solves it

Everything you need in one simple, powerful platform.

psychology

AI that actually understands

Not a menu of options. The AI understands natural language, grasps context, and replies like an experienced agent.

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Trained on your data

Upload documents, FAQs, and product info. The AI learns your business in minutes and answers accurately.

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Smart handoff

When the AI doesn't know the answer or the customer asks, it hands off to a human with the full conversation history.

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Natively multilingual

Replies in English, Portuguese, Spanish, or any language. Perfect for businesses with international customers.

speed

Set up in 5 minutes

Connect your WhatsApp, upload your documents, and the bot is already replying. No code, no complex integration.

insights

AI analytics

See what the AI is answering, resolution rate, most common questions, and where it needs to improve.

What our customers say

"The AI agent handles 80% of tickets automatically. We only escalate complex cases to humans."

TA
Thiago Andrade Director of Operations · Nexus Tecnologia

"Within 2 weeks the AI already knew all our products. Customers can't even tell it's a bot."

CS
Camila Santos Customer Service Manager · TechStore

"70% reduction in response time. The team now focuses on complex sales."

RL
Rafael Lima CEO · Digital Commerce
6+Integrated channels
-65%Response time
24/7AI handling
5 minInitial setup

Frequently asked questions

Does the chatbot work with the official WhatsApp API?

Yes. The AI handles WhatsApp, Instagram, and Messenger via the official Meta-approved API — with no risk of your number being banned.

Is the AI trained on my data?

Yes. Agents are configured with your business's content and rules, reply in your language, and hand off to a human with full context when needed.

Does using AI on WhatsApp put my number at risk?

No, because we use the official API approved by Meta — unlike bots that run on unofficial WhatsApp Web setups and can get blocked.

Does the AI also sell, not just support?

Yes. The agents qualify leads, follow up, and can start proactive conversations — support and sales in the same flow.

How do I get started?

Assisted implementation: our team sets up the agents for you. Talk to a specialist and schedule a demo.

Put AI to work for you

Get started in 5 minutes. Your AI learns your business and supports customers 24/7.

Talk to a specialist

Assisted setup by our team · Same-day response