Customers ask if their glasses are ready, disappear between quote and purchase, and nobody notifies them when the lenses arrive. Unofficial WhatsApp still risks your shop's number.
ChatSense serves your optical shop on the official WhatsApp API approved by Meta: the AI notifies customers when glasses are ready, answers about frames and lenses, schedules eye exams, and follows up on quotes — 24/7, with no risk to your number.
Without an automatic alert when lenses arrive, customers keep asking and staff answer one by one.
The customer sees the price and disappears. Without timely follow-up, the sale slips to a competitor.
Exam bookings sent via message get mixed up with orders and lost.
Everything you need in one simple, powerful platform.
Official WhatsApp, Instagram, and Messenger — no risk of number bans, unlike solutions via WhatsApp Web.
AI agents reply, qualify, and hand off to a human with full context when needed.
Your whole team works from the same official number, with queues and automatic distribution.
Every conversation becomes a lead with pipeline, tags, and a complete customer timeline.
The AI works overnight, weekends, and during peaks — you never lose a sale to a missed reply.
Our team sets up channels, agents, and flows for your segment. You just operate.
Yes. The AI sends a 'ready for pickup' notice via official WhatsApp and automatically answers questions about timing, frames, and lenses.
No. We use the official API approved by Meta — unlike WhatsApp Web-based solutions that can get the number blocked.
Yes. The AI organizes and confirms exam bookings, reducing gaps in the schedule.
Yes. Multiple stores and agents operate on the official number with centralized history. Rollout is assisted by our team.
Book a demo and see the AI notifying and selling on your shop's official WhatsApp.
Book a demo and see the AI serving customers on your shop's official WhatsApp.
Talk to a specialistAssisted setup by our team · Same-day response