Your business WhatsApp lives on one person's phone — and unofficial solutions risk getting your number banned. Messages get lost, customers wait, and nobody knows who answered what.
ChatSense connects your WhatsApp via the official Meta-approved API (zero ban risk): multiple agents on the same number, smart queues, an AI chatbot, and a full history for every customer.
Support depends on one person. If they leave, the history goes with them. Zero control, zero traceability.
While one replies, other customers wait. During peak hours, messages pile up unanswered.
Who replied? When? Was it resolved? No metrics, no SLA, no way to know if service is any good.
Everything you need in one simple, powerful platform.
Your whole team works from the same number. Every conversation is automatically routed to an available agent.
AI answers FAQs, qualifies leads, and hands off to humans when needed. Works even at 3 a.m.
Route conversations by department, skill, or availability. Never miss a message again.
A timeline for every customer with all conversations, notes, tags, and activity. Full context in one click.
Send segmented campaigns on WhatsApp with approved HSM templates. Promotions, reminders, and follow-ups.
Response time, CSAT, volume per agent, SLA. Dashboards that show exactly where to improve.
"In 2 weeks we centralized WhatsApp, Instagram, and email. Our support team cut average response time by 65%."
"Before, each salesperson used their personal WhatsApp. Now we have full control and no conversation gets lost."
"The chatbot resolves 70% of questions on its own. My team only handles the cases that truly need attention."
Yes. We operate via the official WhatsApp Business API, approved through Meta App Review — unlike solutions that rely on unofficial WhatsApp Web.
No. Because we use the official API approved by Meta, your number doesn't face the ban risk that unofficial solutions (WhatsApp Web/QR Code) do.
No. The approval is already ours — you don't need to open or wait on any App Review process on your own.
Yes. Your whole team works from the same official number, with automatic conversation routing, queues, and a full history per customer.
Assisted implementation: our team sets up channels, AI agents, and flows for you. Talk to a specialist and schedule a demo.
Multiple agents, AI, and metrics. Connect in minutes.
Talk to a specialistAssisted setup by our team · Same-day response