A customer abandons their cart, asks "where's my order?", and disappears when no one answers fast. Using unofficial WhatsApp tools also puts your store's number at risk right during peak season.
ChatSense serves your store on official WhatsApp approved by Meta: AI answers product questions, shares order status, recovers abandoned carts, and converts around the clock — support and sales in one place.
The customer almost bought, and no one picked the conversation back up. Every lost cart is revenue left on the table.
Your team spends hours manually answering delivery status questions instead of selling.
On Black Friday, volume explodes and messages pile up unanswered — right when every sale counts most.
Everything you need in one simple, powerful platform.
Official WhatsApp, Instagram, and Messenger — no risk of number bans, unlike solutions via WhatsApp Web.
AI agents reply, qualify, and hand off to a human with full context when needed.
Your whole team works from the same official number, with queues and automatic distribution.
Every conversation becomes a lead with pipeline, tags, and a complete customer timeline.
The AI works overnight, weekends, and during peaks — you never lose a sale to a missed reply.
Our team sets up channels, agents, and flows for your segment. You just operate.
Yes. The AI follows up on abandoned carts, answers order status questions, and handles product questions automatically, 24/7.
No. We use the official API approved by Meta, built for volume — unlike unofficial tools that can get blocked right at the peak.
Rollout is guided: we review your store (Shopify, WooCommerce, etc.) and configure the service flow and AI agents.
Yes. Support, repeat sales, and CRM all live in a single dashboard — with official WhatsApp, Instagram, and Messenger.
Schedule a demo and see the AI recovering carts and providing support on official WhatsApp.
Schedule a demo and see the AI recovering abandoned carts on official WhatsApp.
Talk to a specialistAssisted setup by our team · Same-day response