Where is my order, do you have size M, how much is shipping to my ZIP code: the same questions every day, and the team stuck in the store panel.
With the Nuvemshop integration, the ChatSense AI agent reads the store live and answers on official WhatsApp with the store's real data.
Setup done by our team · 90-day guarantee · Starter+ from $73.90/month
The agent checks payment, shipping and tracking and shows details only to the buyer.
Shoppers who do not know what to buy often leave. The agent asks what matters and suggests up to 3 products.
A quote needs product, quantity and ZIP code. The agent quotes on the spot.
Everything you need in one simple, powerful platform.
Live lookups. For a paid order without tracking yet, the agent gives the store's posting deadline and only hands off after it.
Price read live from the store (on sale, from R$ X to R$ Y), stock, variants and product link. Published products only.
For undecided shoppers, the agent asks one or two questions and suggests up to 3 products, explaining why each one fits.
The customer gives product, quantity and ZIP code and gets options with price and delivery time, and how much is left for free shipping.
Finds the buyer's order invoice and answers exchanges, returns and shipping with the policies the store registered.
Today the agent does not change orders, stock, prices, products or coupons. The store chooses whether it states prices and promotions.
The integration is for Nuvemshop Brazil stores. The merchant connects under Integrations, authorizes in the store panel and sees the store's real data.
Connecting Nuvemshop has no extra cost. The connection counts toward the plan's commerce integrations limit.
No. Today the agent only looks things up: it does not create, change or cancel orders, stock, prices, products or coupons.
Only the buyer, identified by the purchase phone number, by order number with tax ID, or by tax ID with full name.
Yes, with the Sales Recovery add-on: abandoned cart, pending payment, order confirmation and shipping, and post-purchase offer on the store's WhatsApp. It is R$ 299.90 per month on Growth and included in Scale and Enterprise. It does not exist on Starter+.
The Starter+ plan costs $73.90 per month. You see the demo, subscribe to a plan and our team does the setup, with a 90-day setup guarantee.
Book a demo and see orders, shipping and catalog answered on official WhatsApp.
Get started with ChatSenseAssisted setup by our team · Same-day response